Events
Date:

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HFA: The Digital Service Experience: Blending Technology and Customer Care 10/13/2023
9:30 AM - 10:30 AM | HFA - Plaza Suites - 1-527, Floor 1, HFA Retailer Resource Center
Speakers:
Event Type: Educational, Seminar Onsite
Discover the power of integrating Service and Technology to surpass after the sale customer service expectations. Explore the benefits of utilizing innovative tools like virtual technicians, field service management, and automated communication to enhance the customer experience, strengthen your brand, and optimize operational cost efficiency.
Presented by
Dominik Lysaght, Service Technologies
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HFA: Why product visuals are crucial to customer conversion in 2023 10/13/2023
1:00 PM - 2:00 PM | HFA - Plaza Suites - 1-527, Floor 1, HFA Retailer Resource Center
Speakers:
Event Type: Educational, Seminar Onsite
Discover the power of product imagery in online shopping. 88% of consumers agree that eye-catching visuals are a key factor when making purchasing decisions. Join us for an insightful session where we will analyze the changing expectations of consumers and delve into the data comparing trends from year to year. Learn how retailers can effectively adapt to the rising demands and leverage stronger product visuals to drive better business outcomes.
Presented by
Dennis Gatts, Nfinite
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HFA: Increase Sales by 3X on Your Online Store 10/13/2023
2:30 PM - 3:30 PM | HFA - Plaza Suites - 1-527, Floor 1, HFA Retailer Resource Center
Speakers:
Event Type: Educational, Seminar Onsite
Discover the game-changing potential of 3D and Augmented Reality for transforming the online buying experience. Gain valuable insights into the industry's driving forces and learn how to harness technology to captivate your customers and increase sales online.
Presented by
Prerna Malhotra, Avatar
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HFA: Real Estate Trends Impacting the Furniture Industry 10/13/2023
4:00 PM - 5:00 PM | HFA - Plaza Suites - 1-527, Floor 1, HFA Retailer Resource Center
Speakers:
Event Type: Educational, Seminar Onsite
Discover the top real estate trends shaping the furniture industry. Explore the effects of changing consumer needs, dwindling property availability, increasing rents, and fluctuating interest rates. Join this session to gain valuable insights on five key trends and learn how to adapt your business accordingly.
Presented by
Ben Haverty, Colliers
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HFA: How You Can Leverage AI for Digital Marketing Strategies 10/14/2023
9:00 AM - 10:00 AM | HFA - Plaza Suites - 1-527, Floor 1, HFA Retailer Resource Center
Speakers:
Event Type: Educational, Seminar Onsite
Discover the power of AI in revolutionizing your digital marketing strategies. Join us to explore the effective implementation of AI tools, such as ChatGPT, for optimal SEO, paid media, website design, and more. Be at the forefront of innovation and take your marketing initiatives to the next level.
Presented by
Chris Long, Go Fish Digital
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HFA: Increase Your Sales by 30% in 3 Easy Steps 10/14/2023
10:30 AM - 12:00 PM | HFA - Plaza Suites - 1-527, Floor 1, HFA Retailer Resource Center
Speakers:
Event Type: Educational, Seminar Onsite
Tired of struggling to increase your sales? Imagine boosting your sales by 30% with just three simple steps. Learn how to optimize your conversion percentage, average sale, and increase traffic to your store. These three methods are proven to help you grow your business month after month. Don't fall behind the competition, top-performing stores have already adopted this approach and are seeing huge profits.
Presented by
Rob Ball, HFA Sales Academy
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HFA: Driving Business with Proven Follow up Strategies 10/14/2023
1:00 PM - 2:00 PM | HFA - Plaza Suites - 1-527, Floor 1, HFA Retailer Resource Center
Speakers:
Event Type: Educational, Seminar Onsite
Take action now to battle diminishing traffic! Join us for a conversation and hands-on training session where we'll discover two powerful techniques for reaching out to potential customers and following up with them effectively. Learn how to increase your close ratio and average sale with provided templates. Don't wait for opportunities to come to you - go out and get them!
Presented by
Jody Seivert, One by One Companies
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HFA: How to Measure Digital Marketing Return on Ad Spend 10/14/2023
2:30 PM - 3:30 PM | HFA - Plaza Suites - 1-527, Floor 1, HFA Retailer Resource Center
Speakers:
Event Type: Educational, Seminar Onsite
Is "above market average" or "increased traffic" enough to justify your ad spend? With digital advertising accounting for 35% to 65% of total ad spend, it's crucial to know if you're getting results. Learn about the tools and measurements of the top 20 digital ads to ensure your efforts are truly effective.
Presented by
Richard Harris, Orbit Interactive
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HFA: Measuring the Success of Customer Satisfaction 10/14/2023
4:00 PM - 5:00 PM | HFA - Plaza Suites - 1-527, Floor 1, HFA Retailer Resource Center
Speakers:
Event Type: Educational, Seminar Onsite
Discover the key to unlocking your future business success: analyzing the opinions of your past customers. Studies have shown that a satisfied customer is more likely to visit your business frequently, spend more money, and even refer their friends. Find out how to implement a well-defined Customer Experience model that will ensure exceptional customer satisfaction and care at every level.
Presented by
Jonathan Schulman, CeXperentia
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HFA: State of the Furniture Industry with Jerry Epperson 10/15/2023
9:00 AM - 10:00 AM | HFA - Plaza Suites - 1-527, Floor 1, HFA Retailer Resource Center
Speakers:
Event Type: Educational, Seminar Onsite
Mr. Epperson, a renowned industry veteran, is set to impart his wealth of knowledge regarding the State of the Furniture Industry including current market dynamics and strategies for staying ahead of the competition. During this highly informative seminar he will be offering insightful perspectives on recent advancements and capturing industry trends. You will gain invaluable insights into both the current landscape and its projected development over the coming years.
Presented by
Jerry Epperson, Epperson Mann & Armistad
We look forward to seeing you this Fall!
October 14-18, 2023
To view Previous Webinars, Click Here.
Market is all about product and trends, but our extensive list of educational seminars and signature programming offers attendees the chance to hear about color, design and consumer influences impacting purchase decisions. It’s all part of the Market experience! Check out the schedule and explore opportunities that include everything from architecture to global trends to the business of bedding. And don’t forget to take advantage of the many opportunities to network and socialize!
ANDMORE at High Point Market brings a strong series of original programming that will appeal to designers, buyers and retailers this Fall – offering attendees a wealth of choices to connect with peers, become educated on industry trends, earn CEU credits and get insights on important issues impacting the future. Take advantage of these great resources, register to attend Market today!
If you are interested in participating as a speaker or in another aspect of our programming, please follow the link to our Speaker Application.
For ANDMORE at High point Market exhibitors that have already added their event to their HPMA exhibitor profile, you may submit it here as to have it promoted within our listings. ANDMORE Exhibitor Seminars & Events.
To view details of each event, click + Show to review more!